Rated People vs YourHouseFix
Rated People vs YourHouseFix: what happened, and what to do now
Our view, written September 2026. Prices checked 26 September 2026 from the platform's own pages and public reviews. Details change, so check the platform for the latest.
Rated People Limited entered creditors' voluntary liquidation on 16 September 2026 and every tradesperson membership was closed the same day. On 17 September Checkatrade Group announced it had bought the brand and website only. Accounts, subscriptions and reviews were not transferred. If you were a member, our Rated People has closed page explains what to do about refunds and your reviews.
This page compares what Rated People charged with what YourHouseFix charges, so you can see the difference before you choose where to go next. We are YourHouseFix, so this is our view, with sources named below.
At a glance
| YourHouseFix | Rated People | |
|---|---|---|
| What it is | A directory where homeowners search by trade and postcode, pick one business and request a quote. The request goes only to that business | Was a job marketplace where homeowners posted a job and up to three trades bought the lead. Now a Checkatrade brand routing jobs to Checkatrade members |
| Free for homeowners | Yes | Yes |
| Who pays and how much | Free during the Founding period, every lead included. When paid plans start, £10 a month plus £10 per accepted lead for Founding Members, locked for life, first month £1. Declining a lead is free. Later joiners pay the same, without the lifetime lock. | Was about £35 plus VAT a month plus about £15 plus VAT per lead. In 2025 subscription prices roughly doubled at renewal. Ex members are now offered Checkatrade from £30 a month |
| Leads shared with | Nobody. Each job goes only to the business the homeowner picked | Was a maximum of three trades per job |
| Contract | None. Monthly rolling, cancel in two taps | Was 12 months. Checkatrade is 12 months fixed |
| If the platform is sold | Your account and price go with it, in writing | Accounts, subscriptions and reviews were not transferred |
| Trustpilot | Too new to have a score | 3.8 from 19,613 reviews |
What Rated People did well
For twenty years it was a well known consumer brand with around 700,000 homeowner visitors a month, a simple post-a-job flow, and a three trade cap that trades preferred to Checkatrade's wider sharing. Those were real strengths and they are why Checkatrade bought the name.
Where YourHouseFix differs
Nothing is prepaid, so nothing can be lost. There is no contract, no lead credits and no annual fee sitting on account. Our trade charter says in writing that if the business is ever sold, your account and price go with it. If you paste your old Rated People profile URL when you claim your listing we show your years trading and your Google rating and review count with attribution.
Every lead is free during the Founding period. When paid plans start, the price is £10 a month plus £10 per lead you accept, locked for life for Founding Members. Anyone with a Rated People profile gets their first two months at £1 rather than one.
What to do now
Write to the liquidator, S&W Group, about any refund. Screenshot or export your reviews from wherever you still have them. Then list free on YourHouseFix, claim your listing and paste your old profile URL. Our Rated People has closed page has the details.
The verdict
Rated People's model was a 12 month contract plus a per lead fee, and when the money ran out its trades were left with closed accounts and no refund route except the liquidator. YourHouseFix has no contract and nothing prepaid, and promises in writing that a sale would carry your account and price with it. Prices checked 26 September 2026.
Common questions
What happened to Rated People?
Rated People Limited entered creditors' voluntary liquidation on 16 September 2026 and closed all memberships the same day. Checkatrade bought the brand and website on 17 September. Accounts, subscriptions and reviews were not transferred.
How do I get a refund from Rated People?
Refunds are through the liquidator, S&W Group. Write to them with your account details and what you had paid.
What did Rated People charge?
About £35 plus VAT a month on a 12 month contract plus about £15 plus VAT per lead, with a maximum of three trades per job. Prices roughly doubled at renewal in 2025.
What does YourHouseFix offer ex Rated People members?
A free listing, every lead free during the Founding period, and your first two months at £1 when paid plans start for anyone with a Rated People profile URL. Your years trading and your Google rating and review count are shown with attribution. When paid plans start, £10 a month plus £10 per accepted lead as a Founding Member, locked for life. No contract.
Sources: Rated People blog, Rated People joins Checkatrade Group (www.ratedpeople.com/blog/rated-people-joins-checkatrade-group); Companies House, Rated People Limited 05540422, filing history (find-and-update.company-information.service.gov.uk/company/05540422/filing-history); Lewis Silkin, 24 September 2026 (www.lewissilkin.com/news/2026/09/24/we-have-advised-checkatrade-group-on-its-acquisition-of-selected-assets-from-rated-people); Trustpilot, Rated People (uk.trustpilot.com/review/www.ratedpeople.com). Prices checked 26 September 2026.
Why trades list on YourHouseFix
- The price is on the page: free during the Founding period, then, when paid plans start, £10 a month plus £10 per lead you accept. Nobody will ring you to quote
- No contract. Monthly rolling, cancel in two taps
- Each job goes only to the business the homeowner picked. It is never sold to several firms
- Decline is free. No credits, nothing expires
- When paid plans start we will publish a clear refund rule for leads where the homeowner never replies
List your business on YourHouseFix
Free to list. Every lead is free during the Founding period. Then £10 a month plus £10 per accepted lead, locked for life for Founding Members. No contract.
List your businessNeed something fixed at home? Find a tradesperson near you and request a quote free.